How to return ordered items?

How to return ordered items?

Created by douwe douwe Sep 11, 2018 13:34:41 PM Published in Returning & Exchanging 249 Views.

Are you not satisfied with (some of) the products you have ordered?
You are allowed to return the item within a fourteen (14) day period (counting from the date of reception), provided that the item has not been used or damaged.

Please send the product(s) to:

Amsterdam Selection B.V.
Skoon 29
1511 HV Oostzaan
The Netherlands

Please state the order number on the outside of the envelope!

Returned products will be processed within one week after delivery.
We will check if each returned item is in good condition. The purchase amount excluding shipping costs will be refunded to the customer via the same payment method used in the purchase. You will receive an e-mail with a status update as soon as the refund has been made. Dependent on the payment method used in the purchase, it can take up to several working days to receive the refund on you bank account.

Please note that the buyer is responsible for the shipping costs to return the product.

Amsterdam Selection is not responsible for returned items delivered incorrectly or lost due to incorrect shipping information provided by a customer.